30-DAY GUARANTEE
We hope you love your purchase, but understand that sometimes things don’t work out! That’s why we offer a risk-free 30-day money-back guarantee on all orders. If you’re not completely satisfied, simply return your items within 30 days for a refund or store credit.
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Frequently Asked Questions
Our lovely customer service team are ready to help with any questions or concerns - email us at help@myrast.com and we will respond within 24-48hrs!
The delivery timeframe consists of two parts:
1. Processing time (1-3 business days)
2. Shipping duration:
- AUS 5-12 business days
- NZ 5-10 business days
Not completely in love? We believe the best way to know is to experience it firsthand. That’s why we offer a risk-free 30-day money-back guarantee on all orders. If you’re not satisfied, simply return your item for a full refund.
Absolutely! We've secured the best deals with our suppliers, allowing us to cover the shipping costs for you. Enjoy complimentary shipping on every order, no matter what you choose from our store.
Once shipped - you will receive a confirmation email, which includes a link to your personal tracking page. That means you can know the exact whereabouts of your order at any time.